What is Organisational/Institutional Abuse?
Examples: Neglect, poor practice within an institution such as a care home or hospital and also poor practice in relation to care provided in the adult’s own home. This can be only one incident or a series of incidents which are neglect or poor practice as a result of organisations poor policies, procedures and practice.
It is important not to jump to the wrong conclusions too quickly but the following list may be possible indicators of institutional abuse.
No flexibility in bedtime routine and/or deliberate waking
People left on a commode or toilet for long periods of time
Lack of personal clothes and belongings
Un-homely or stark living environments
Inappropriate care of possessions, clothing and living area
Deprived environmental conditions and lack of stimulation
Inappropriate use of medical procedures such as enemas, catheterisation
Batch care – lack of individual care programmes
Illegal confinement or restrictions
Inappropriate physical intervention
Inappropriate use of power or control
People referred to, or spoken to with disrespect
Inflexible services based on convenience of the provider rather than the person receiving services
Service user removed from the home or establishment, without discussion with other appropriate people or agencies because staff are unable to manage the behaviour
Don’t Ignore It. Report It!
If you suspect a neighbour, friend or family member is being neglected or abused, or you need help yourself:
Report it to the relevant Local Authority or Police.